As I begin my journey in independent business, I appreciate your patience as I work towards refining my website and establishing a more confident and professional practice. Thank you for your understanding as I continue to grow and improve.
How long until my order comes?
Orders can take a couple weeks to arrive. Canada's postal system is not very efficient.
My order was damaged in the mail.
If your order has been damaged during transit I have no issue reprinting the damaged item.
It is asked that an email be sent within a week of delivery/opening, as well as photo's of the damage.
While I do my part to package prints nicely to prevent damage from occurring, sometimes the post office makes mistakes. If your order is damaged upon receiving, please contact me through the form on this website.
Returns and Unclaimed
If an order is returned to sender I will reach out via the email provided on the order with two options:
Updating the address to send the order back out
Refunding the price of the item(s) ordered
When refunding items that are returned to sender or unclaimed, the price of the item(s) ordered will be refunded. If the package has been shipped, shipping will NOT be included in the refund due to the shipping cost already being used with intent of delivery.
Why do you rarely post new art?
I'm currently suffering from chronic burnout. I'm very slow with my creative process, and can pour my heart into a new piece for months until I feel satisfied with it.
Why aren't you active on social media?
Shyness, mostly. I'm working on it.
For now you can find me here on bluesky @radiantjunebug.bsky.social
Feel free to DM me here if you have any questions.